Shipping Policy

Last Updated: September 26, 2026

At BareBay, we want your fragrance shopping experience to be smooth from checkout to delivery. We carefully process and ship every order with reliable tracking so you can follow your purchase along the way.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Shipping Destinations

BareBay currently ships to:

United States
United Kingdom
Australia

Availability of certain products may vary by destination.

Delivery Time

Our estimated delivery time is:

3–5 business days

Delivery estimates begin after your order has been processed and dispatched.

Please note that delivery times are estimates and are not guaranteed. Occasionally, delays may occur due to carrier disruptions, severe weather, public holidays, high-volume periods, or circumstances outside our reasonable control.

Shipping Costs

FREE Shipping on orders over $100 USD.

For orders under $100 USD, applicable shipping charges will be displayed at checkout before payment.

Any active shipping promotions will be applied according to the terms of the promotion.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number and tracking link.

Please allow up to 24–48 hours after receiving your shipping confirmation for tracking information to update within the carrier's system.

Multiple-Item Orders

If you purchase multiple fragrances or other products in a single order, your items may occasionally arrive in separate packages.

If your order is divided into multiple shipments, you may receive separate tracking information for each package.

You will not be charged additional shipping fees solely because we divide your order into multiple shipments.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at support@barebay.com.

We will make reasonable efforts to update the address before dispatch; however, address changes cannot be guaranteed once an order has entered processing or has been shipped.

Additional costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by applicable law.

Lost or Delayed Packages

If your tracking information has not updated for an extended period or your package has not arrived within a reasonable period after the estimated delivery date, please contact our Customer Support team.

We will review the tracking information and, where appropriate, work with the shipping carrier to investigate the shipment.

Damaged Packages

If your order arrives damaged, please contact us promptly at support@barebay.com.

To help us resolve the issue, please provide:

Your order number
Photos of the shipping package
Photos of the damaged product
A brief description of the issue

Please retain the product and original packaging until our team has reviewed your request.

Fragrance Shipping

Because fragrances may be subject to carrier transportation requirements, the shipping method available for your order may depend on your destination and the products purchased.

Any available shipping options will be displayed at checkout.